- Via G. Rossini, 16-18 - 52028 Terranuova B.ni (AR)
- info@cgksolutions.com
Software
Hardware
Eye4Task
AUGMENTED REALITY SOFTWARE SOLUTIONEye4Task is the software platform built by HeadApp to support field workers using Wearable, AI, AR and IoT technologies to achieve the highest level of accuracy, environmental awareness and safety, while minimizing the need for specialized training.
Adopting augmented reality as a remote support tool is the fastest and most effective way for a company to ensure immediate support for its customers.
It allows for a preliminary remote assessment of defects or malfunctions and for any interventions to be planned in advance and without travel.
In the current global crisis, AR technology can give continuity to production processes and solve problems already known in Field Service: lack of senior figures, weak training, which is limited to ineffective standard tools, difficulties in ensuring speed and safety during field operations.
It enables specialized advice to be provided globally and field technicians to connect with experts remotely for assistance.
Companies willing to use AR technology, have the opportunity to achieve significant results by being able to remotely manage maintenance activities, inspections and give support to their customers and field workers, even in special situations such as during the Covid-19 pandemic.
Eye4Task is a collaborative platform, able to take full advantage of the capabilities of smart glasses and other handheld devices, which by ensuring hands-free collaboration between production resources has as its main goal the zeroing of distances between field workers and the company Know-How given by the set of People, Processes and Information.
Eye4Task is the key to automating the processes of control and execution of individual steps, with a precise, high-performance system that can drastically reduce the danger of making human errors in even complex operations, which until now have always been conducted with the risk of wasting time and risking errors in execution.
Thanks to Eye4Task, one is able to optimize all operations and lighten the document compilation phase, taking advantage of barcodes, for example, with the help of smart glasses to send voice commands for displaying data and information.
EYE4TASK - USE CASES
Eye4Task is the augmented reality software platform for remote support, which can give valuable help to those working in the field, even in critical contexts, to perform complex tasks and be guided by experts remotely located anywhere in the world, so as to:
- manage customer support without the need to send experts to the field anymore
- digitize and remotize inspections, audits and certifications
- train technicians by simulating operational contexts in virtual reality.
These some application possibilities:
- Through audio video collaboration via Smart’n, leveraging augmented reality collaborative tools, the field operator receives precise information about what he or she needs to do ensuring accuracy and safety of the operator compared to using cell phone or other handheld devices.
- Exploiting low-immersion glasses, the field operator maintains full awareness of the surroundings therefore working safely.
- By taking advantage of the smartIgasses’ voice commands, and the ability to interact with procedures or checklists hands-free, the inspector can safely gather information in the field, objectifying his activity in real time.
- The inspector will be able to normalize the collected data in real time, significantly reducing the time for report generation.
- Ability to make inspection evidentiary, through integration with systems for signature.
- Through the integration of Eye4Task with IOT systems already present in the company, the inspector can be informed in real time about any safety issues such as (gas leaks, or any other information related to the activity they are performing).
- By integrating Eye4Task with a digital identity management system issued by a cedificafion Autority, such as Infoced, it will be possible to make the results of the activity carried out provatory.
- By leveraging Eye4Task’s integration with warehouse management systems, the operator can interact with service orders related to individual packages, maintaining focus on the task and reducing errors.
- Operations performed are synchronized with the warehouse management system.
- Using voice commands, the operator can carry out his or her task using all the PPE provided by his or her operation.
- In the case of recurring activities, the experienced operator can use the smart glasses camera to record podcasts in first perspective, which appropriately indexed will be made available on the knowledse base for the benefit of other operators.
- The experienced operator can enable real-time streaming for the benefit of junior operators distributed throughout the territory.
The Eye4Task platform enables the creation, assignment and storage of checklists, for those operating within the Pixel Proof Workflow solution, in order to validate the processes of routine maintenance phases.
It enables faster plant and product certification through a standardized process, with inspection reports issued in real time. Also available with legal validity.
Furthermore, in the current global situation, AR technology can be used to give continuity to production processes and solve problems already known in Field Service: lack of senior figures, weak training, which is limited to ineffective standard tools, difficulties in ensuring speed and safety during field operations.
It allows specialized advice to be provided globally and field technicians to connect with experts remotely for assistance.